About Surf Broadband
Who We Are
Surf Broadband provides fast, reliable fiber Internet to homes and businesses in the Great Lakes region. At a time when reliable Internet is essential, Surf is aggressively expanding our fiber network to offer life-changing technology. We proudly strive to enhance each local community’s Internet connectivity to improve work, learning and living.
Our Mission
…to provide the greatest number of people with the best possible access to the internet. The Surf network is fast, with the latest technology, so our customers experience reliable internet to enhance their daily lives, to connect further, faster.
Our Core Values
Honesty & Integrity, Reliability & Responsibility, Others First, and Have Fun.
Meet Our Team
Our team of Surf team mates started with a small crew and has now grown to spread over seven local offices with 100+ employees strong. Despite our increase in numbers, we continue to maintain the importance of the personalized, one-on-one, customer-first mindset that our company was built upon.
Each of us strives every day to bring our customers the best experience. We do this not simply because it’s our job, but because we live and work in the same communities we serve where our customers are literally our friends and family members.
Gene Crusie has held the Chief Executive Officer role since August 2021, after serving as President for 15 years. Since the early 1990s, his companies have successfully built and launched dozens of Internet service providers throughout the US and abroad. Under his leadership, Surf Broadband Solutions has acquired six other businesses, expanded into three states and has grown to more than 100 team members in the past five years. Additionally, he or his company has earned multiple awards including the Junior Achievement Technology Hall of Fame, Ceragon Top North American VAR, Elkhart Chamber of Commerce Business of The Year and 1 Mile Tower Construction Award.
Jason Lehman, Chief Financial Officer of Surf Broadband, has led the acquisition of six different entities and raised over $66M in equity and debt commitments. Lehman’s financial background began in public accounting at a regional firm, Stauffer & Company, LLC, working across industries on both the audit and tax sides. This ultimately led to a position as CFO at MapleNet Wireless, Inc., a company later acquired by Surf Broadband, where he oversaw the divestiture of an underperforming line of business and created two new special purpose entities to take advantage of growing opportunities in the E-rate and leased transport spaces.
Patrick Wheeland serves as Chief Information Officer, focusing on operations with a keen desire for efficiency without sacrificing quality. During Wheeland’s 13-year tenure at CSInet Internet Access Corporation, he was instrumental in growing the company to 3,000 customers and nearly 100 broadcast sites. Wheeland has served as a key member of the leadership team through the acquisition of CSInet by Surf Air Wireless, which became Surf Broadband Solutions.
Deborah Crawford Appointed Chief Operating Officer
An experienced telecommunications leader, Crawford joined the Company in September 2021, to focus on quality, efficiency, profitability and customer satisfaction. She previously served as Executive Vice President and Chief Operating Officer at NTS Communications, headquartered in Lubbock, Texas. Crawford led the company’s network expansion across West Texas, North Texas and Louisiana. As part of her efforts, she recruited a private equity firm and leveraged a $175M investment to transform and expand NTS’s operational capabilities.
Lana Frank Appointed Chief Marketing Officer
In her new role, Frank provides strategic marketing counsel and direction to advance Surf Broadband’s growth. Prior to joining Surf Broadband, she was Vice President, Growth Marketing for WOW! Internet, Cable & Phone in Denver, Colorado for five years. During her tenure, she furthered WOW!'s brand positioning and led the development and execution of advertising and marketing strategies to drive subscriber growth. Frank has more than 25 years of experience in management and consulting roles, including positions at DISH Network, CSG International, Comcast and GE Capital.
ˆFaster upload speeds based on combined upload and download capacity versus major cable providers: Xfinity, Spectrum, and Cox 1GIG cable service with uploads of 35 Mbps. Internet speeds based on hard-wired connection.
*Limited time offer, subject to change. Valid to new, residential customers. Added fees may be required for additional equipment and services. Internet speeds are not guaranteed and may vary by equipment, number of users/devices, and other factors outside of Surf’s control. 1 Gig and 500 Mbps services are not available in some areas. Price-lock guarantee applies to the current plan for the length of service. Restrictions apply. Whole-Home WiFi powered by eero is a product of EERO LLC and managed by Surf Broadband. Additional eero devices may be required at extra cost. ©202s Surf Broadband Solutions.